Last Updated on January 27, 2024 by Justin Su
Smith.AI is one of the oldest and most popular platforms amongst applicants who want or searching for Virtual Receptionist jobs.
Becoming a Virtual Receptionist is not easy as the competition in the market has grown rapidly in recent years. But if you have a bit of experience in this field then SmithAI is the platform made for you.
They have a high demand for Virtual Receptionists and joining them as Virtual Receptionists is a bit easy in comparison to other platforms.
But do you know how to become a Virtual Receptionist on Smith.AI? How much you can earn? How to join them? They are legit or scams? High paying or not? There is much more to know let’s start the Smith.AI review now.
Table of Contents
What Is Smith.AI?
Smith.AI is an online customer service company operated from Palo Alto, CA. It was founded by Aaron Lee and Justin Maxwell. It was founded in the year 2015.
They offer services like Virtual Receptionist, Outreach Campaigns, and Web Chat & messaging to different companies operating all over the world.
They have partners like Birken Law, LifePlan Legal, AttorneySync, K Bennet Law, Indie Law, Chestnut Hill Legal, Mockingbird, MerchBar, WonderMint, CallRail, etc.
Also Read: 15 Places To Find Virtual Assistant Jobs
Requirements To Join Smith.AI
The job on Smith.AI is remote based hence you don’t need to worry about moving from one place to another. They have some requirements which you need to fulfill following are the requirements that you have to meet.
- Good at speaking English
- Computer or laptop with minimum 8GB RAM
- Minimum 1024×768 display resolutions
- Must have 50 ms ping and at least 10 Mbps download & 3 Mbps upload speed
- Minimum 40 words per minute with 100% accuracy
- Microphone
- Must be available for full-time or part-time 40hr per week for full-time and 25hr per week part-time.
Along with the above-mentioned requirements you need to have skills in tackling customers and understanding customers’ problems like your own.
How Much I Can Make With Smith.AI?
Smith.AI salary?
The payment to the Virtual Receptionist depends on the location and cost of living. The factors that can affect your pay rate are the employee, time you work, experience you bring, performance, and overall attitude.
They also offer pay rates on your job type, you can get hired on an hourly rate, weekly, or monthly basis.
Following are the rates for the different types of employees. According to their website.
For US-based Agents, $15 per hour for entry-level. $16 per hour for bilingual agents who speak fluent English and Spanish.
Outside of the US agents can earn $11 per hour and paid training.
Also, they are giving referral bonuses of $150 on referring each Employee.
They have mentioned these rates but it is not the exact amount that you are going to receive. You will earn something near it.
Smith.AI Is Legit Or Scam?
Smith.Ai is a legit platform supported by many top investors. Without any doubt, they are one of the best places to find Virtual receptionists.
Let’s check out what the users are saying about them on different reviewing sites.
On GlassDoor, they have a rating of 4.4 out of 5 from 154 reviews.
On Capterra, they have a rating of 4.9 out of 5 from 29 reviews.
They have a rating of 8.7 out of 10 from 18 reviews on TrustRadius.
On Indeed, they have a rating of 4.3 out of 5 from 78 reviews.
On Trustpilot, they have a rating of 4.8 out of 5 from 205 reviews.
This review website shows how legit they are and why they are used widely by companies and Virtual Receptionists to search for their job.
Along with user reviews they have also raised more than $7M from VCs.
How To Use Smith.AI?
To join Smith.AI as a Virtual Receptionist you need to keep checking their job page to know if there is any opening or not. Click here to check out the Smith.Ai job page.
As of now, they have job openings for different positions like Outreach representative, Senior account executive, Product designer, and Virtual Receptionist.
They have two Virtual Receptionists job openings one is in Mexico and the other is a US-based Virtual Receptionist job.
Go to this link which will take you to the job form. Filling out the form will take around 2 to 5 minutes. After submitting an application you need to wait for their reply if they are ok with your application or not.
Frequently Asked Questions
Is Smith AI a reputable company?
Yes, Smith AI is a reputable company that is registered in the USA and backed by many investors in the market.
What kind of company is Smith AI?
Smith.AI is an online US-based receptionist and virtual communication service provider.
Who is the CEO of Smith AI?
Aaron Lee is the CEO of Smith AI and he is also the founder of Smith.AI.
How long is Smith AI training?
Training will take around a week at first and later it depends on your knowledge training will get extended or completed.